Reward points may be earned by joining our Smile Back rewards program.
You must be logged into your account to earn points.
Reward points can also be earned by shopping our Dottie's retail locations. You must be a Smile Back rewards member to earn points on in store purchases. You must inform our associate at the time of purchase of your wish to have your transaction added to your account and must provide at least one or more of the following: either a customer number, a customer email address, a phone number and a valid picture id and grant permission for our associate to add your transaction to your transaction history on Smile Back rewards account.
Reward points are earned on product purchases only and points are not earned on delivery fees, service fees, taxes, and out of area or wire out orders and other fees.
Reward points are not earned on transactions that the member chooses to apply on reward points.
Reward points are earned on eligible products, eligible delivery and eligible pick up orders only.
Reward points are earned on current purchases made after February 2023 when the program began.
Reward points are earned by members that are 18 years or older.
Reward points can be discontinued at any time with out notice or cause for any reason at Dottie’s discretion.
Reward points are earned by the rewards member only, and past transactions do not apply.
Reward points can be monitored at anytime and suspicious activity may cause suspension of a reward member without notice. Dottie's at its sole discretion decides if activity is suspicious.
Redeeming Smile Back Rewards Points
Reward points have no cash value.
Reward points can only be redeemed on online transactions at dottiesflowers.com even if some or are all of the rewards are earned on in store transactions.
Reward points are redeemed at the current value of points located at dottiesflowers.com.
Dottie's reserves the right to change the rewards payout at anytime.
Reward points redeemed can not exceed the value of the product purchased.
Reward points can only be applied towards eligible products and eligible product delivery areas.
On Rewards points earned you must wait at least 48 hours to be applied to a purchase.
Dotties's reserves the right to limit the value of any discount rewarded on any single transaction to $100.
Dottie's reserves the right to limit the rewards transactions to no more than one (1) per day or to limit the transactions entirely if fraud is suspected.
Dottie's reserves the right to not allow Reward Points to be used with any other coupons discounts or offers.
Reward points and the program can be cancelled at any time with out notice.
Dottie's reserves the right to charge a fee to be part of the smile back rewards program.
Members who are inactive for more than one (1) year maybe cancelled without notice.
All members maybe cancelled without notice at anytime.
Dottie's reserves the right to not allow reward points to be used is fraud is suspected.
Reward points not redeemed can be cancelled at anytime without notice or for any reason.
Transferring Rewards Points
Reward points are non-transferrable.
Dottie's reserves the right to make available the ability to transfer reward points earned to charitable organizations. Dottie's recognizes only charitable orginizations that are listed on the Dottie's website.
Dottie's reserves the right to make available the ability to transfer reward points.